Looking to cancel your student's lesson (refund for lesson missed)? You've come to right place.
What's the difference between rescheduling and canceling a lesson?
RESCHEDULE: you move your student(s) lesson to a different time/date within a week of the missed lesson. They do not miss a lesson for the week, it has just been rescheduled. Must request a makeup lesson at least 24 hours in advance. See "Reschedule Lesson" under Resources tab.
CANCEL Lesson/Use Credit(s): you cancel your student(s) lesson for the week and use one of your student(s) financial credits for the school year (number of credits depends on when student begins at Music Pillars). They miss a lesson for the week. Request for a cancellation credit must be received at least 24 hours in advance. Use the form below.
ONLY ONE FORM SHOULD BE FILLED OUT PER STUDENT! YOU WILL NOT CANCEL AND RESCHEDULE A LESSON. For example, Johnny is sick, we CANCEL his appt. for the week. This is the ONLY form filled out. If Johnny is sick and I want to reschedule for later in the week, I would fill out a RESCHEDULE appt. NOT a CANCEL and RESCHEDULE form.